Customer Service | Sales Support

Communications | Client Relations | Brand Ambassador | Marketing & PR

OUR SERVICES

Let us help you manage your customer service needs.

  • Managing customer queries
  • Handling inbound and outgoing calls
  • Solving customer issues
  • Other services available as needed

We can help you sell both DtC and wholesale.

  • Directing sales promotions and new releases
  • Handling wine club members’ special requests
  • Effectively managing distributor relationships
  • Other services available as needed

We speak wine.

  • Handling wine club outreach
  • Writing SEO-friendly content
  • Crafting email messaging
  • Managing email and phone correspondence
  • Other services available as needed

Let us manage your client relations so you can focus on what you do best.

  • Updating customers and vendors on current and new orders
  • Determining shipping weather windows
  • Maintaining client and vendor contacts
  • Other services available as needed

You’ve worked hard to create your brand. Now let us help you and your company reach higher levels of success.

  • Developing a demo calendar
  • Booking wine demos
  • Ensuring brand consistency across multiple channels
  • Gathering content and crafting tech sheets
  • Other services available as needed
Matt Talbot
Michele Francisco