Customer Service
Let us help you manage your customer service needs.
Managing customer queries
Handling inbound and outgoing calls
Solving customer issues
Other services available as needed
Sales Support
We can help you sell both DtC and wholesale.
Directing sales promotions and new releases
Handling wine club members’ special requests
Effectively managing distributor relationships
Other services available as needed
Communications
We speak wine.
Handling wine club outreach
Writing SEO-friendly content
Crafting email messaging
Managing email and phone correspondence
Other services available as needed
Client Relations
Let us manage your client relations so you can focus on what you do best.
Updating customers and vendors on current and new orders
Determining shipping weather windows
Maintaining client and vendor contacts
Other services available as needed
Brand Ambassador
You’ve worked hard to create your brand. Now let us help you and your company reach higher levels of success.
Developing a demo calendar
Booking wine demos
Ensuring brand consistency across multiple channels
Gathering content and crafting tech sheets
Other services available as needed